Privacy Policy

1. Introduction

GoUndetected ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-session browser service and related applications (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information, including but not limited to:

• Name and contact information (email address, phone number)
• Billing and payment information
• Account credentials and authentication data
• Profile and preference settings

2.2 Usage Data

We automatically collect certain information when you use our Service:

• Browser profiles and configuration data
• IP addresses and proxy usage statistics
• Device information and operating system details
• Service usage patterns and performance metrics
• Log files and error reports

2.3 Browser Profile Data

Our Service creates and manages browser profiles that may contain websites data, cookies, local storage, and other browsing information. This data is stored securely and is only accessible to you and authorized team members.

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our Service
• Processing payments and managing subscriptions
• Improving and optimizing our Service performance
• Providing customer support and technical assistance
• Sending important service updates and notifications
• Preventing fraud and ensuring service security
• Complying with legal obligations

4. Data Storage and Security

We implement industry-standard security measures to protect your information, including:

• End-to-end encryption for sensitive data
• Secure cloud storage with regular backups
• Multi-factor authentication for account access
• Regular security audits and monitoring
• Limited access controls for our staff

Your browser profile data is encrypted and stored on secure servers. We do not access or analyze the content of your browser profiles unless required for technical support with your explicit consent.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist in operating our Service
• When required by law or legal process
• To protect our rights, property, or safety
• In connection with a business transfer or acquisition

6. Data Retention

We retain your personal information only for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Browser profile data is retained for the duration of your active subscription and for 30 days after cancellation, unless you request immediate deletion.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us at privacy@goundetected.com

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience with our Service. You can control cookie settings through your browser preferences. Note that disabling cookies may affect certain features of our Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@goundetected.com
• Support: support@goundetected.com
• Address: GoUndetected, 123 Tech Street, San Francisco, CA 94105